- I am a supplier. What is Orderchamp and how do I apply?
- How much does Orderchamp cost?
- Who can sell on Orderchamp?
- Which countries can I sell in?
- Can I choose which retailers I sell to?
- Can I get all of my products listed on Orderchamp?
- Guidelines for suppliers
- How do I get my store live?
- How do I manage my storefront(s)?
- How many storefronts do I need?
- How does Orderchamp make store banners?
Managing your CRM
- How does the tracking cookie for inviting my own retailers and promoting my storefront work?
- My own retailer is marked as a new retailer, what do I need to do?
- How can I see which retailers I have already sent an invitation to?
- How do I create customer groups?
- How do I invite my retailers to Orderchamp?
- What happens if my invite is invalid for a retailer I would like to invite to Orderchamp?
Managing your catalog
- How do I add new products?
- How do I add products manually, one by one?
- How can I import products with Lightspeed?
- How can I import products with WooCommerce?
- How can I import products with Shopify?
- How do I change the order of my product overview?
- How do I get notified of a retailer's order?
- How do I set the lead time for my products to reach retailers?
- How do I set minimum first order & minimum re-order amounts?
- What does 'bad CSRF token' mean?
- What are the compatible browsers that I can use?
- How do I set my shipping rates?
- Guidelines for retailers
- My application to purchase on Orderchamp has been denied, what now?
- Is Orderchamp free to use?
- I am a retailer. What is Orderchamp and how do I apply?
- When can I purchase on the Orderchamp platform?
Invoicing, billing and payouts
- How is my invoice calculated?
- How is tax handled?
- Are my payments safely processed?
- Do prices include VAT?
- Do I have to order a minimum amount of products?
- What are the shipping costs for orders placed through Orderchamp?
- How long will it take to receive my order(s)?
- Can I cancel or change an order if I make a mistake?
- Which payment methods can I use for orders through Orderchamp?
- Can I return products?